Clear Pricing—
No Hidden Fees, No Unexpected Costs!

We aim to be the most customer-oriented Order Fulfillment provider available. We think straightforward, easy-to-read billing is key to that mission. That’s why our pricing is simple, direct, and without hidden fees, so you always understand what you’re paying for and what to expect.

While some companies make their pricing complicated to add extra costs, we’re dedicated to complete transparency. At Brokfill, you’ll always know your charges in advance, and with our popular pay-as-you-go plan, you can estimate your costs based on your actual usage. We guarantee you’ll never be caught off guard by hidden fees—ever!

HOW WE CUSTOMIZE YOUR PLAN

DISCOVERY & INTRODUCTION

We start by getting to know your business and your needs. We’ll explain our services, answer your questions, and discuss any unique requirements—including services not listed on our site. We’ll recommend the best base plan and customize it by adding or removing features so your subscription is a perfect fit.

SMART ANALYTICS & GUIDANCE

With the information you provide, our AI-driven analytics suggest the most appropriate subscription plan for you. Our recommendations take into account your sales, goals, history, future plans, and budget. You’re always in control, but our advice is designed to help you get the most value. Our decision support tools also review shipping options and carriers to find the most affordable solution. We’ll do a final check to make sure all add-ons and subscription needs are included.

DEDICATED ACCOUNT MANAGER

Every Brokfill client is assigned dedicated support. Two account managers will oversee your account, acting as your main contacts for any questions or issues. This builds a strong partnership and helps us resolve matters quickly. Our clients value having dedicated account managers. With this support, you won’t have to call a generic helpdesk or wait on hold. You’ll talk to someone who already knows your business, saving you time. Your Account Managers are available for any questions or to help you get the most from your plan.

A PLAN TAILORED TO YOU

We understand that every business is different. That’s why we assess your needs and build a custom plan that offers the best value. Our personalized plans include all complimentary benefits and our best price guarantee. You’ll always get advanced analytics, inventory and order management, personalized service, savings, and premium customer support at no extra charge.

COMPLIMENTARY SERVICES

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NO-COST ACCOUNT SETUP

When you sign up for a plan, your account will be set up within a day or two. Once it’s active, you’ll have full control to manage your subscriptions and settings. If your plan requires extra setup or integration, our IT team will help ensure a smooth transition with minimal downtime.

No Order Limits

We don’t impose any minimum or maximum order requirements. The only thing that matters is how many orders you want us to fulfill. You can always count on excellent service, attention to detail, and accurate order processing from us.

No Storage Fees

Unlike many fulfillment companies, we don’t charge for long-term storage—unless your inventory needs climate control, storage is free.

Flexible Pay-As-You-Go

Want flexibility? Our pay-as-you-go plan lets you pay only for what you use, with no long-term contracts.

Easy, Scalable Integration

Our platform scales with your business and integrates smoothly with your current eCommerce system, no matter what shopping cart or technology you use. We provide free integration at no extra charge.

Free Returns Handling

Returns can be a hassle, but we make them easier by managing returns, refunds, and exchanges at no cost. It may not make returns fun, but it will streamline your process.

Standard Packing Materials Included

We supply standard packaging materials—boxes, fillers, envelopes, tape, and more—at no charge. If you need branded packaging, that’s a separate service.

Support Team at No Extra Cost

Along with dedicated account managers, you can reach our support team by phone, email, chat, or ticket. All support channels are free for our clients.

Unbranded, White-Label Fulfillment

We never put our branding on any package or order we fulfill for you. Your customers won’t know a third party was involved. We’re happy to stay behind the scenes so your brand shines.

Discounted Shipping & More

We’ve negotiated special rates with several shipping carriers and pass those savings on to you. You’ll also enjoy other discounts, including bulk rates for high order volumes.

START FOR FREE!

Kick off your free trial now!

DID YOU KNOW?

Do you believe your business could reach new heights? Let Brokfill assess your operations and offer professional guidance to help you unlock your full potential. We can assist you in expanding, increasing your ROI, and reviewing your business strategy.

John Andrew

EVP, CMO at EPN Group

Order fulfillment bottlenecks were holding our brand back from the level of customer experience we wanted to deliver. In my role as EVP, I needed a partner I could actually count on. Broadscale Fulfillment, LLC stepped up with fulfillment solutions that work — and today I sleep easy knowing every shipment goes out on time and without errors.

CUSTOMER SERVICE

Brokfill is dedicated to delivering top-notch after-sales support and ensuring our customers are satisfied. If you have any questions or need help with an order, please get in touch. Our support team is available around the clock to ensure your business and clients receive excellent service. You can contact us by phone, email, live chat, or through our internal ticketing system (for customers with an active subscription).

(800) 473-6025

My account

Clear Pricing— No Hidden Fees, No Unexpected Costs!