Fulfillment
For Retail Businesses

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Brokfill provides innovative solutions for both B2B and B2C businesses. We help your company by optimizing operations and increasing profits. If you’re looking to grow, we’re here to assist. Our experts will collaborate with you to understand your objectives and develop a tailored strategy that meets your needs.

Boost Your B2C and B2B Sales
  • We help you grow organic sales with proven sales and marketing tactics;
  • We replace outdated practices with efficient, modern workflows;
  • We help strengthen your brand presence;
  • Brokfill allows you to process orders faster and more affordably.

FULFILLMENT PROCESS: STEP BY STEP

RECEIVE, INSPECT AND STORE
When your inventory arrives from suppliers, we check it for quality so you don’t have to. All products are stored according to manufacturer requirements, including climate control if necessary. You can monitor inventory in real time through your online dashboard. Our automated alerts notify you when stock is low or items are close to expiring.
PROCESS ORDER
Once an order is received, our staff picks the product from storage and transfers it to the shipping area. Each product is double-checked before being securely packed and shipped to your customer. You’ll receive real-time shipment tracking and comprehensive reports on all outgoing orders.
SHIPPING SOLUTIONS
We partner with a wide range of domestic and international carriers. Our negotiated shipping rates help you save significantly. No matter your shipping requirements, we have a solution. The savings on shipping alone can cover our service costs. We also offer free shipping label creation and extra services at no additional charge.
ALL-IN-ONE FULFILLMENT SOFTWARE
With Brokfill, you no longer need to manage multiple software platforms. Our award-winning system consolidates all your business operations, removing the need to juggle different tools. Everything is accessible in one integrated platform designed to maximize efficiency and productivity.
RETURNS/REFUNDS PROCESSING
Returns and refunds are sometimes necessary, but Brokfill simplifies the process by managing returns, refunds, and exchanges at no extra cost. We also provide analytics on returned items and reasons for returns, helping you spot potential problems with suppliers, carriers, or your supply chain.
More benefits you can count on:
  • Complimentary shipping supplies, including free boxes;
  • Orders placed by 2 PM on business days are usually shipped the same day;
  • Receive instant updates to keep you up to date;
  • Personalize any order in any way you like;
  • Custom invoices for your business with your branding and logo.

DID YOU KNOW?

Do you believe your business could reach new heights? Let Brokfill assess your operations and offer professional guidance to help you unlock your full potential. We can assist you in expanding, increasing your ROI, and reviewing your business strategy.

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John Andrew

EVP, CMO at EPN Group

Order fulfillment bottlenecks were holding our brand back from the level of customer experience we wanted to deliver. In my role as EVP, I needed a partner I could actually count on. Broadscale Fulfillment, LLC stepped up with fulfillment solutions that work — and today I sleep easy knowing every shipment goes out on time and without errors.

CUSTOMER SERVICE

Brokfill is dedicated to delivering top-notch after-sales support and ensuring our customers are satisfied. If you have any questions or need help with an order, please get in touch. Our support team is available around the clock to ensure your business and clients receive excellent service. You can contact us by phone, email, live chat, or through our internal ticketing system (for customers with an active subscription).

(800) 473-6025
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